NOVA EV ELECTRONICS LAB
Specialized component-level repair for EV car computers affected by black screens, repeated restarts, water intrusion, collision damage, and internal electronic failure. Selected control units and electronic modules can also be assessed.
When Your EV’s Car Computer Stop Working
The car computer connects many of the systems drivers use and depend on every day. When it fails, the result may include a black touchscreen, repeated restarting, lost connectivity, unavailable cameras, missing vehicle functions, or a car that will not wake normally.
NOVA Electronics Lab opens the affected unit to locate failed components, damaged circuits, corrosion, storage faults, and internal connection problems. When the original computer remains recoverable, component-level repair may avoid replacing the complete assembly.
Common Symptoms
Black screen or no power
Repeated restarting or boot loops
Freezing or slow operation
Vehicle remains offline
Failed or incomplete software updates
Loss of audio, Bluetooth, navigation, or connectivity
Cameras and connected functions become unavailable
Multiple communication errors appear together
Vehicle will not sleep, 30-50km range lost next day
Faults begin after water exposure or a collision
Dealership recommends complete computer replacement
Selected Control Unit Repair
In addition to car computers, NOVA can assess selected EV control units and electronic modules when the fault is related to the internal circuit board.
Eligible repairs may include power-supply faults, damaged components, corrosion, connector damage, communication failures, and physical circuit-board damage.
Contact us with the part number and symptoms before sending a control unit so we can confirm whether it is suitable for assessment.
Water and Collision Damage
Water intrusion can leave corrosion and conductive residue beneath components, while collision impact can crack solder joints, damage connectors, and break circuit traces inside the computer.
The unit may fail immediately, work intermittently, or develop additional problems over time. Avoid repeatedly powering a water-damaged computer and arrange an assessment as soon as possible.
Contact us with the part number and symptoms before sending a control unit so we can confirm whether it is suitable for assessment.
Repair Options
International Mail-In Repair
EV owners and automotive professionals across Canada, the United States, and Europe can ship eligible car computers and selected control units to NOVA Electronics Lab for assessment and repair.
Local Drop-Off
Removed computers and modules may be delivered directly to our lab by appointment.
Mobile Removal and Reinstallation
Within our local service area, a NOVA technician can attend the vehicle, remove the affected computer, and transport it to the lab. Reinstallation and in-vehicle testing may also be arranged after repair.
Repair-Shop Support
Independent workshops and collision centres can send customer units to NOVA for component-level repair while continuing to manage the vehicle and customer relationship.
Send, Assess, Restore
A straightforward repair process for EV owners, workshops, fleets, and collision centres across Canada, the United States, and Europe.
Tell Us the Symptoms
Share the vehicle information, computer version, fault symptoms, and any history of water exposure, collision damage, or previous repair attempts.
Deliver or Ship the Unit
Arrange a local drop-off, tracked mail-in service, or mobile removal within our service area. Contact us before shipping so we can confirm eligibility.
Assess, Repair and Return
We inspect the car computer, confirm the available repair path, complete the approved board-level work, and prepare the unit for pickup, return shipping, or reinstallation.
Not Sure What Has Failed?
Tell us the vehicle model, symptoms, and whether the problem followed water exposure, a collision, a software update, or a previous repair attempt.
